Legal
Privacy Policy
AussieSync respects your privacy and is committed to handling personal information responsibly.
This Privacy Policy explains how AussieSync collects, uses, stores and discloses personal information when you visit our website, contact us, request a quote, engage our services or otherwise interact with us.
Who we are
AussieSync is an Australian business providing custom software development, business automation, system integration, AI-enabled workflow solutions and related technology services.
Contact: hello@aussiesync.com.au
Information we may collect
We may collect information including your name, business name, email address, telephone number, enquiry details, project requirements, billing information and communications with us.
We may also collect technical information about website usage, such as browser type, device information, IP address and website analytics where applicable.
How we collect information
We may collect information when you:
- submit a website form;
- email or call us;
- request a consultation, quote or proposal;
- engage us to provide services;
- communicate with us during a project; or
- interact with our website or digital services.
How we use information
We may use personal information to:
- respond to enquiries;
- provide quotations and proposals;
- deliver and support our services;
- communicate about projects;
- issue invoices and manage payments;
- improve our website and services;
- comply with legal obligations; and
- send marketing communications where permitted by law.
Where we send commercial electronic messages, we will comply with applicable Australian spam laws, including requirements relating to consent, identification and unsubscribe facilities. ACMA says commercial email and SMS generally require consent, sender identification and a functioning unsubscribe mechanism.
Service providers and overseas access
AussieSync may use contractors, software providers, hosting providers and technical specialists located in Australia or overseas.
Where personal information is made accessible to an overseas recipient and Australian privacy law applies, appropriate steps may be taken to manage privacy and security obligations. Under APP 8, covered Australian entities can have obligations when disclosing personal information overseas and may remain accountable for how an overseas recipient handles that information.
Where practicable, access to production data may be restricted, minimised or replaced with test or anonymised information.
Security
We take reasonable steps to protect information against misuse, loss, unauthorised access, modification and disclosure.
However, no internet-based system can be guaranteed to be completely secure.
Third-party services
Our website or services may use third-party platforms such as hosting providers, analytics tools, payment providers, cloud platforms or software integrations. Those providers may have their own privacy policies and practices.
Access and correction
You may contact us to request access to, or correction of, personal information we hold about you, subject to applicable law.
Data breaches
Where AussieSync is subject to the Privacy Act and the Notifiable Data Breaches scheme, eligible data breaches may require notification to affected individuals and the Office of the Australian Information Commissioner.
Changes
We may update this Privacy Policy from time to time. The current version will be published on our website.
Contact
Privacy enquiries: hello@aussiesync.com.au